How can we help you?

OneStop provides assistance with transcripts, enrollment verifications, adding and dropping courses, establishing residency, general financial aid questions, student case resolution and any other enrollment related questions.

To speak to an agent for questions relating to Admissions, Financial Aid or Registration, visit our Live Chat page!

Extended Break: December 23, 2025 – January 2, 2026
FIU will close from Tuesday, December 23rd – Friday, January 2nd.
During this time, all OneStop services will be unavailable. We encourage you to review important dates and deadlines by visiting Know your Dates and continuing to monitor your student portal and FIU email for any relevant updates.  
We will resume services beginning January 5th, when the University reopens.